Does AT&T still offer fax service?

Yes, but in a limited form. AT&T's primary fax product for businesses is AT&T Office@Hand, a cloud-based UCaaS platform powered by RingCentral. Traditional copper-line fax services (AT&T Online Fax, AT&T Unified Messaging Fax Plus) have been discontinued or are being shut down with final deadlines in 2026.

How do I send a fax using AT&T?

With AT&T Office@Hand, you can send a fax via the mobile app, the web portal, the desktop application, or email-to-fax by addressing an email to [faxnumber]@rcfax.com. Attach your document, enter the recipient's fax number, and send.

Is AT&T Office@Hand HIPAA compliant for faxing?

Standard AT&T Office@Hand fax is not HIPAA compliant on its own. AT&T offered a separate "Online Fax Encrypted" package for healthcare organizations, but this product may no longer be available. For HIPAA-compliant faxing, see our [HIPAA compliant fax guide](/blog/is-faxing-hipaa-compliant/).

When is AT&T shutting down copper-line fax service?

AT&T sent shutdown notices to affected customers in 2025, with hard service-end dates of June 30, 2026 and November 15, 2026 depending on your cohort. The full national copper network retirement is targeted for end of 2029.

Can I connect a fax machine to AT&T fiber?

Yes, using the ATA (analog telephone adapter) that AT&T provides with its Phone or Phone-Advanced service. Plug your fax machine into the ATA's phone port — not directly into the router. Do not use DSL filters or phone splitters on the fax line.

AT&T Fax Service: Everything You Need to Know

AT&T fax service has changed dramatically — legacy copper fax lines are being shut down, but cloud options remain. Here's what's still available, how to use it, and what to do if AT&T no longer supports your fax setup.

Frequently Asked Questions

Does AT&T still offer fax service?: Yes, but in a limited form. AT&T's primary fax product for businesses is AT&T Office@Hand, a cloud-based UCaaS platform powered by RingCentral. Traditional copper-line fax services (AT&T Online Fax, AT&T Unified Messaging Fax Plus) have been discontinued or are being shut down with final deadlines in 2026.
How do I send a fax using AT&T?: With AT&T Office@Hand, you can send a fax via the mobile app, the web portal, the desktop application, or email-to-fax by addressing an email to [faxnumber]@rcfax.com. Attach your document, enter the recipient's fax number, and send.
Is AT&T Office@Hand HIPAA compliant for faxing?: Standard AT&T Office@Hand fax is not HIPAA compliant on its own. AT&T offered a separate "Online Fax Encrypted" package for healthcare organizations, but this product may no longer be available. For HIPAA-compliant faxing, see our [HIPAA compliant fax guide](/blog/is-faxing-hipaa-compliant/).
When is AT&T shutting down copper-line fax service?: AT&T sent shutdown notices to affected customers in 2025, with hard service-end dates of June 30, 2026 and November 15, 2026 depending on your cohort. The full national copper network retirement is targeted for end of 2029.
Can I connect a fax machine to AT&T fiber?: Yes, using the ATA (analog telephone adapter) that AT&T provides with its Phone or Phone-Advanced service. Plug your fax machine into the ATA's phone port — not directly into the router. Do not use DSL filters or phone splitters on the fax line.