Does eFax sign a BAA?

Yes, but only for Protect and Corporate subscribers. You cannot review the BAA terms before purchasing a plan — a concern flagged by compliance analysts.

Which eFax plan do I need for HIPAA compliance?

eFax Protect at $49.99/mo is the minimum HIPAA-compliant tier. It includes a BAA, AES-256 encryption, and audit trails. The Plus and Pro plans are not HIPAA compliant.

Is there a cheaper HIPAA-compliant alternative to eFax?

Yes. [mFax Business](https://mfax.to/business/) offers HIPAA compliance with a BAA on all paid plans starting at about $9/mo (billed annually) — far less than eFax Protect's price. You build your own plan by choosing exactly the seats and pages you need, so you only pay for what you use.

Is eFax HITRUST certified?

Only eFax Corporate holds HITRUST CSF certification. eFax Protect, despite being marketed as HIPAA-compliant, is not HITRUST certified.

Is eFax HIPAA Compliant? Plans, BAA & Alternatives

eFax is HIPAA compliant only on its Protect and Corporate plans. Learn which eFax tiers include a BAA, what the fine print says, and how mFax Business compares on price, encryption, and compliance features.

Frequently Asked Questions

Is eFax HIPAA compliant?: Only on the Protect ($49.99/mo) and Corporate plans. The Plus and Pro plans do not include a BAA and cannot be used to transmit PHI. See our [complete HIPAA fax guide](/blog/hipaa-compliant-fax/) for what compliance requires.
Does eFax sign a BAA?: Yes, but only for Protect and Corporate subscribers. You cannot review the BAA terms before purchasing a plan — a concern flagged by compliance analysts.
Which eFax plan do I need for HIPAA compliance?: eFax Protect at $49.99/mo is the minimum HIPAA-compliant tier. It includes a BAA, AES-256 encryption, and audit trails. The Plus and Pro plans are not HIPAA compliant.
Is there a cheaper HIPAA-compliant alternative to eFax?: Yes. [mFax Business](https://mfax.to/business/) offers HIPAA compliance with a BAA on all paid plans starting at about $9/mo (billed annually) — far less than eFax Protect's price. You build your own plan by choosing exactly the seats and pages you need, so you only pay for what you use.
Is eFax HITRUST certified?: Only eFax Corporate holds HITRUST CSF certification. eFax Protect, despite being marketed as HIPAA-compliant, is not HITRUST certified.