eFax Review 2026: Pricing, Features & Better Alternatives

eFax is the most recognized name in online faxing — but is it still worth the premium price in 2026? We tested the service, dug into the pricing, and compared it against cheaper alternatives so you can make the right call.

Frequently Asked Questions

How much does eFax cost per month in 2026?
eFax's Plus plan starts at $18.99/month (170 pages). The Pro plan is $24.99/month (275 pages, 5 users). The HIPAA-compliant Protect plan starts at $49.99/month. Annual billing saves up to 17%.
Is eFax HIPAA compliant?
Yes — but only on the Protect plan ($49.99/month or more). Lower-tier plans do not include a Business Associate Agreement (BAA) and are not HIPAA compliant. For affordable HIPAA faxing, see [mFax Business](https://mfax.to/business/) starting at $20.99/month.
Does eFax offer a free trial?
eFax does not offer a traditional free trial. New accounts get a discounted first month ($5–$15 depending on the plan), but you must provide a credit card and will be auto-billed at the full rate afterward.
What are the best alternatives to eFax?
The best eFax alternatives are mFax (mobile-first, cheaper), Fax.Plus (free tier available, from $6.99/mo), MetroFax ($7.95/mo, 500 pages), and RingCentral Fax ($7.99/mo, 750 pages). For HIPAA use, mFax Business starts at $20.99/month versus eFax's $49.99/month.
Is eFax hard to cancel?
Many users report difficulty canceling eFax. The service has a pattern of billing issues and cancellation complaints documented on ConsumerAffairs and Trustpilot. Read the cancellation policy carefully before signing up.
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