Is Fax.Plus cheaper than eFax?

Yes, for most users. Fax.Plus Basic starts at $8.99/mo with 200 pages, while eFax Plus starts at $18.99/mo with 340 combined pages. However, HIPAA compliance costs significantly more on Fax.Plus ($99.99/mo Enterprise) versus eFax ($50/mo Protect plan).

Is eFax HIPAA compliant on all plans?

No. eFax only includes HIPAA compliance and a Business Associate Agreement (BAA) on its Protect plan ($50/mo) and the custom Corporate plan. The eFax Plus and Pro plans are not HIPAA compliant.

Does Fax.Plus have phone support?

No. Fax.Plus offers email and live chat support only — there is no 24/7 phone line. eFax provides 24/7 phone support, which is a key advantage for businesses that need urgent help.

Which is better for HIPAA compliance — eFax or Fax.Plus?

For most healthcare businesses, eFax Protect ($50/mo) is the more affordable HIPAA option compared to Fax.Plus Enterprise ($99.99/mo). However, [mFax Business](https://mfax.to/business/) includes HIPAA compliance on all plans starting at $20.99/mo — the best value of all three. See our [guide to HIPAA-compliant fax services](/blog/best-hipaa-compliant-fax-services/).

Can I switch from eFax to Fax.Plus?

Yes. Fax.Plus supports free number porting, so you can transfer your existing fax number without losing it. Allow 3–5 business days for the port to complete. Cancel your eFax subscription only after confirming the port is live.

eFax vs. Fax.Plus: Which Is Better in 2026?

eFax vs. Fax.Plus — a head-to-head comparison of pricing, HIPAA compliance, mobile apps, integrations, and support. Find out which online fax service is right for your business in 2026.

Frequently Asked Questions

Is Fax.Plus cheaper than eFax?: Yes, for most users. Fax.Plus Basic starts at $8.99/mo with 200 pages, while eFax Plus starts at $18.99/mo with 340 combined pages. However, HIPAA compliance costs significantly more on Fax.Plus ($99.99/mo Enterprise) versus eFax ($50/mo Protect plan).
Is eFax HIPAA compliant on all plans?: No. eFax only includes HIPAA compliance and a Business Associate Agreement (BAA) on its Protect plan ($50/mo) and the custom Corporate plan. The eFax Plus and Pro plans are not HIPAA compliant.
Does Fax.Plus have phone support?: No. Fax.Plus offers email and live chat support only — there is no 24/7 phone line. eFax provides 24/7 phone support, which is a key advantage for businesses that need urgent help.
Which is better for HIPAA compliance — eFax or Fax.Plus?: For most healthcare businesses, eFax Protect ($50/mo) is the more affordable HIPAA option compared to Fax.Plus Enterprise ($99.99/mo). However, [mFax Business](https://mfax.to/business/) includes HIPAA compliance on all plans starting at $20.99/mo — the best value of all three. See our [guide to HIPAA-compliant fax services](/blog/best-hipaa-compliant-fax-services/).
Can I switch from eFax to Fax.Plus?: Yes. Fax.Plus supports free number porting, so you can transfer your existing fax number without losing it. Allow 3–5 business days for the port to complete. Cancel your eFax subscription only after confirming the port is live.