What is Consensus fax?

Consensus Cloud Solutions (NASDAQ: CCSI) is the parent company of eFax, MetroFax, MyFax, SFax, and SRFax. When people search for "Consensus fax," they are referring to cloud fax services delivered under these brands. eFax is the flagship consumer and enterprise product, serving approximately 703,000 customers across 46 countries.

How much does Consensus (eFax) fax cost per month?

Consumer plans range from $18.99/month (eFax Plus, 340 pages) to $49.99/month (eFax Protect for HIPAA, 1,000 pages). A $10 one-time setup fee applies to all plans, and overage pages cost $0.10 each. Enterprise pricing via eFax Corporate requires contacting sales directly.

Is Consensus fax HIPAA compliant?

Yes, but only on the eFax Protect plan ($49.99/mo), which includes a Business Associate Agreement (BAA). Standard Plus and Pro plans do not include a BAA and should not be used for Protected Health Information (PHI) without additional safeguards. Learn more in our [HIPAA fax requirements guide](/blog/hipaa-fax-requirements/).

How do I send a fax via Consensus/eFax?

The most common method is email-to-fax: attach your document and send an email to [faxnumber]@efaxsend.com with "SENDIT" in the subject line. You can also send via the eFax web portal, the eFax Messenger mobile app, or the desktop application. Enterprise customers use the XML/REST API for automated, high-volume faxing.

What are the best alternatives to Consensus fax?

For individuals and small teams, mFax.to offers modern cloud faxing with HIPAA compliance included from $12/mo — no setup fee. Other solid alternatives include Fax.Plus (from $6.99/mo) and SRFax (from $11.45/mo for HIPAA plans). See our [best business fax services comparison](/blog/best-business-fax-services/) for a full breakdown.

Fax at Consensus: Pricing, Process & Online Alternatives

Consensus Cloud Solutions is the parent company behind eFax — the world's largest online fax brand. Here's what Consensus fax actually costs in 2026, how the sending process works, and why many organizations switch to leaner alternatives.

Frequently Asked Questions

What is Consensus fax?: Consensus Cloud Solutions (NASDAQ: CCSI) is the parent company of eFax, MetroFax, MyFax, SFax, and SRFax. When people search for "Consensus fax," they are referring to cloud fax services delivered under these brands. eFax is the flagship consumer and enterprise product, serving approximately 703,000 customers across 46 countries.
How much does Consensus (eFax) fax cost per month?: Consumer plans range from $18.99/month (eFax Plus, 340 pages) to $49.99/month (eFax Protect for HIPAA, 1,000 pages). A $10 one-time setup fee applies to all plans, and overage pages cost $0.10 each. Enterprise pricing via eFax Corporate requires contacting sales directly.
Is Consensus fax HIPAA compliant?: Yes, but only on the eFax Protect plan ($49.99/mo), which includes a Business Associate Agreement (BAA). Standard Plus and Pro plans do not include a BAA and should not be used for Protected Health Information (PHI) without additional safeguards. Learn more in our [HIPAA fax requirements guide](/blog/hipaa-fax-requirements/).
How do I send a fax via Consensus/eFax?: The most common method is email-to-fax: attach your document and send an email to [faxnumber]@efaxsend.com with "SENDIT" in the subject line. You can also send via the eFax web portal, the eFax Messenger mobile app, or the desktop application. Enterprise customers use the XML/REST API for automated, high-volume faxing.
What are the best alternatives to Consensus fax?: For individuals and small teams, mFax.to offers modern cloud faxing with HIPAA compliance included from $12/mo — no setup fee. Other solid alternatives include Fax.Plus (from $6.99/mo) and SRFax (from $11.45/mo for HIPAA plans). See our [best business fax services comparison](/blog/best-business-fax-services/) for a full breakdown.