Is WestFax HIPAA compliant?

Yes. WestFax includes a signed Business Associate Agreement (BAA) at no extra cost on all plans. It uses TLS 1.2 encryption in transit and AES-256 encryption at rest, meeting HIPAA's required safeguards for Protected Health Information (PHI). Learn more in our [HIPAA compliant fax guide](/blog/hipaa-compliant-fax/).

How much does WestFax cost per month?

WestFax plans start at $8.99/month for the Basic plan (500 pages, 1 user). The Fax 1500 plan is $29.95/month (1,500 pages, up to 5 users, API access). The Fax 3K plan is $59.95/month (3,000 pages, up to 20 users). Enterprise pricing is custom. Overage pages cost $0.03 each.

Does WestFax offer a free trial?

Yes. WestFax offers a 30-day free trial with 500 pages of faxing (send and receive combined). A credit card is required for a $0.00 authorization hold, and you can cancel before the trial ends without being charged.

How do I send a fax with WestFax?

You can send a fax via the web portal (log in, upload, enter the fax number, and send), by email (attach the document and send to [faxnumber]@westfax.com), via the print-to-fax driver (print any document directly to fax), or through the WestFax REST API for automated workflows.

What are the best WestFax alternatives for small businesses?

For small businesses and individuals, mFax.to offers HIPAA-ready cloud faxing with a simpler interface and mobile app. Other alternatives include Fax.Plus (from $6.99/mo) and eFax (from $18.99/mo). See our [best online fax services comparison](/blog/best-online-fax-services/) for a full breakdown.

Fax at West: Pricing, Process & Online Alternatives

WestFax is a HIPAA-compliant cloud fax service built for healthcare, government, and enterprise teams. Here's what it actually costs in 2026, how the sending process works, and when a leaner alternative makes more sense.

Frequently Asked Questions

Is WestFax HIPAA compliant?: Yes. WestFax includes a signed Business Associate Agreement (BAA) at no extra cost on all plans. It uses TLS 1.2 encryption in transit and AES-256 encryption at rest, meeting HIPAA's required safeguards for Protected Health Information (PHI). Learn more in our [HIPAA compliant fax guide](/blog/hipaa-compliant-fax/).
How much does WestFax cost per month?: WestFax plans start at $8.99/month for the Basic plan (500 pages, 1 user). The Fax 1500 plan is $29.95/month (1,500 pages, up to 5 users, API access). The Fax 3K plan is $59.95/month (3,000 pages, up to 20 users). Enterprise pricing is custom. Overage pages cost $0.03 each.
Does WestFax offer a free trial?: Yes. WestFax offers a 30-day free trial with 500 pages of faxing (send and receive combined). A credit card is required for a $0.00 authorization hold, and you can cancel before the trial ends without being charged.
How do I send a fax with WestFax?: You can send a fax via the web portal (log in, upload, enter the fax number, and send), by email (attach the document and send to [faxnumber]@westfax.com), via the print-to-fax driver (print any document directly to fax), or through the WestFax REST API for automated workflows.
What are the best WestFax alternatives for small businesses?: For small businesses and individuals, mFax.to offers HIPAA-ready cloud faxing with a simpler interface and mobile app. Other alternatives include Fax.Plus (from $6.99/mo) and eFax (from $18.99/mo). See our [best online fax services comparison](/blog/best-online-fax-services/) for a full breakdown.