Fax at Xmedius: Pricing, Process & Online Alternatives
XMedius fax is an enterprise-grade fax server and cloud service — now owned by OpenText — used by hospitals, law firms, and government agencies. This guide covers how it works, what it costs (spoiler: no public pricing), and when a simpler online alternative makes more sense.
Frequently Asked Questions
How much does XMedius fax cost?
XMedius does not publish transparent pricing. Third-party estimates place the cloud tier starting around $200/month; enterprise on-premises licensing requires a custom quote through OpenText or an authorized reseller. Volume-based (pay-per-page) and monthly subscription models are both available.
Is XMedius fax HIPAA compliant?
Yes. XMedius (now OpenText XM Fax) supports HIPAA compliance and can provide a Business Associate Agreement (BAA) for covered entities in healthcare. All transmissions are encrypted in transit, and the platform maintains full audit logs. See our [HIPAA fax requirements guide](/blog/hipaa-fax-requirements/) for what else you need to verify before going live.
What happened to XMedius? Is it still around?
OpenText acquired XMedius Solutions in March 2020 for $75 million. The brand continues as a sub-brand under OpenText, and the product is now officially called OpenText XM Fax. The xmedius.com domain redirects to opentext.com, but existing customers are still served and the product line is actively maintained.
Can I send a fax by email with XMedius?
Yes. With XMedius email-to-fax, you address an email to [faxnumber]@xmedius.com and any attachment (PDF, Word, Excel, image) is automatically transmitted as a fax. You receive a delivery confirmation email within minutes.
What are the best alternatives to XMedius fax?
For small to mid-size teams, mFax is the most direct alternative — cloud-native, transparent pricing, HIPAA-ready with BAA, and deployable in minutes. eFax and Fax.Plus serve similar needs. For enterprises that need on-premises or hybrid deployment, OpenText RightFax and etherFAX are the closest peers.