Fax Number Porting: How to Transfer Your Fax Number

Fax number porting lets you keep your existing fax number when switching providers. Learn the step-by-step process, costs, timelines, and how to avoid common porting mistakes.

Frequently Asked Questions

How long does it take to port a fax number?
Fax number porting typically takes 7 to 15 business days for standard transfers. Complex ports involving toll-free numbers or multiple lines can take 4 to 6 weeks. Your new provider will give you a temporary number to use during the transition.
Can I keep my fax number when switching providers?
Yes. Under FCC regulations, you have the right to port your fax number to any compatible provider. The process requires a Letter of Authorization and a recent bill from your current carrier.
How much does fax number porting cost?
Porting costs range from free to $25 depending on the provider. Some services like mFax include porting at no extra charge with a business plan. Your old provider cannot charge you a fee to release the number.
What documents do I need to port a fax number?
You need a completed Letter of Authorization (LOA), a recent phone or fax bill (within 30 days) showing account details, and your account number with the current provider. The new provider supplies the LOA form.
Can I port a landline fax number to an online fax service?
Yes. You can port a traditional landline fax number to an online fax service. The number must be active during the transfer, and the account information on your LOA must exactly match your carrier's records.
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