Fax tracking lets you confirm whether your document actually reached the recipient — with timestamps, page counts, and delivery status codes. Learn how tracking works, what the reports contain, and how to use them for legal and HIPAA compliance.
Frequently Asked Questions
How do I know if my fax was received?
After sending, check the confirmation page printed by your fax machine or the status in your online fax service's dashboard. Most services also email a delivery receipt automatically. A status of "OK" or "Delivered" confirms the recipient's machine accepted your document.
What is a fax transmission report?
A fax transmission report (also called a TVR or confirmation page) is a record generated after each fax is sent. It includes the date, time, recipient number, page count, transmission duration, and delivery status. See our [fax confirmation page guide](/blog/fax-confirmation-page/) for full details.
Does a fax confirmation prove the recipient read my fax?
No. A fax confirmation proves the receiving machine accepted the transmission — not that a person read the document. It is equivalent to a certified mail delivery receipt: proof of arrival, not proof of reading.
Is a fax tracking report legally valid?
Yes. Fax transmission reports are accepted as evidence in US courts and by government agencies including the IRS. They are widely used by attorneys to prove service of process, filing deadlines, and contract delivery dates.
What does 'No Answer' mean on a fax report?
"No Answer" means the fax number rang but no fax machine responded within the timeout window. The recipient's machine may be off, out of paper, or disconnected. Try resending after confirming the number is correct and the recipient's machine is powered on.