iFax offers HIPAA compliance with a free BAA on every paid plan and a clean mobile app — but a 2.5/5 Trustpilot score driven by billing complaints complicates the picture. Here's everything to know before you sign up.
Frequently Asked Questions
How much does iFax cost per month in 2026?
iFax pricing starts with a free plan (5 pages/month, send only). The Basic plan is $8.33/month billed annually ($12.49/month billed monthly) for 200 pages. Plus is $16.67/month annually ($24.99/month monthly) for 500 pages. Professional is $29.99/month annually ($49.99/month monthly) for 1,000 pages with API access and phone support. Enterprise pricing is custom.
Is iFax HIPAA compliant?
Yes — iFax includes a free Business Associate Agreement (BAA) on all paid plans and holds a HIPAA Seal of Compliance from Compliancy Group. This is a notable advantage over services like Fax.Plus, which only provides a BAA on their $79.99/month Enterprise plan. For HIPAA faxing with a strong mobile experience, [mFax Business](https://mfax.to/business/) also provides a BAA starting at $20.99/month.
Does iFax have a free plan?
Yes. iFax offers a free-forever plan with 5 pages per month (send only, no fax number) and a 7-day free trial with up to 100 pages and full features. The trial does not require a credit card, though some users report unexpected charges — particularly when signing up through the iOS or Android app instead of the website.
What are the best alternatives to iFax?
The best iFax alternatives are mFax (mobile-first, HIPAA from $20.99/mo), Fax.Plus (budget-friendly, $6.99/mo but HIPAA only on Enterprise), and eFax (enterprise-grade, $18.99/mo with HITRUST certification). For mobile faxing, the [mFax app](https://mfax.to) has a 4.8-star rating from 5 million+ users and consistently better billing support than iFax.
Is iFax safe and secure?
iFax uses 256-bit AES encryption at rest and TLS in transit, runs on SOC 2 certified AWS servers, and holds an ISO 27001 certification. All paid plans include HIPAA compliance with a free BAA. The service is also GLBA and FERPA compliant, making it suitable for finance and education alongside healthcare.