MyFax is an established email-to-fax service with plans starting at $8.25/mo — but persistent cancellation complaints, no HIPAA compliance, and an outdated interface put it behind modern competitors. Here's our full review plus the best alternatives.
Frequently Asked Questions
Is MyFax HIPAA compliant?
No. MyFax does not sign Business Associate Agreements (BAAs) and is not HIPAA compliant. Healthcare organizations and anyone handling protected health information (PHI) must use a HIPAA-ready alternative such as [mFax Business](https://mfax.to/business/), SRFax, or eFax Corporate.
How much does MyFax cost per month in 2026?
MyFax's Home Office plan starts at $12/month ($8.25/month billed annually) for 100 pages. The Small Business plan is $25/month ($20.83 annually) for 300 pages. The Power User plan is $45/month ($37.50 annually) for 600 pages. Overages cost $0.10 per page — and notably, incoming spam faxes count toward that limit.
Does MyFax have a free trial?
Yes. MyFax offers a 14-day free trial, which is among the longest in the online fax market. No credit card is widely advertised as required, though introductory pricing (first month at a reduced rate) is sometimes offered.
How do I cancel MyFax?
Go to the Billing tab in MyFaxCentral and click "Cancel My Account." Always get a confirmation number or email — a large number of user complaints on Trustpilot and Sitejabber report continued billing after canceling. Screenshot every step of the process for your records.
What are the best MyFax alternatives in 2026?
The best MyFax alternatives are mFax Business (HIPAA-ready, starts at $20.99/mo), Fax.Plus (modern UX, starts at $8.99/mo with HIPAA on Enterprise), SRFax (best for healthcare, from $7.95/mo), and eFax (same parent company as MyFax but with more features). For business teams, [mFax Business](https://mfax.to/business/) delivers HIPAA compliance, virtual fax numbers, and a clean web dashboard.