Nextiva Fax: Pricing, Process & Online Alternatives

Nextiva vFAX is one of the most affordable standalone online fax services — starting at $7.95/month — but it has real gaps: no mobile app, no international faxing, and standard plans aren't HIPAA compliant. Here's the full breakdown before you sign up.

Frequently Asked Questions

How much does Nextiva fax cost?
Nextiva vFAX starts at $7.95/month billed annually (or $9.95/month month-to-month) for 500 combined pages per month. The Professional plan runs $13.95/month annually for 1,000 pages, and the Max plan is $29.95/month annually for 3,000 pages. Overage is $0.03 per page on all plans.
Is Nextiva fax HIPAA compliant?
Standard Nextiva vFAX plans are NOT HIPAA compliant. Nextiva explicitly states this — no Business Associate Agreement (BAA) is offered on standard vFAX plans. A separate HIPAA-compliant fax tier exists at custom pricing, but most small-business customers won't qualify for it. Healthcare organizations should look at dedicated HIPAA-compliant fax services like [mFax Business](/blog/is-faxing-hipaa-compliant/).
Does Nextiva fax have a mobile app?
No. Nextiva vFAX does not have a dedicated iOS or Android app. Mobile faxing is done through the web portal in a mobile browser, or via email-to-fax (sending a fax by emailing to [faxnumber]@nextivafax.com). This is a notable gap compared to competitors.
Can I use my existing fax number with Nextiva?
Yes. Nextiva supports number porting — you can bring your existing fax number to their platform. The porting process typically takes 2–4 weeks. Note that a ported number can be used as either fax or voice, but not both simultaneously.
Does Nextiva offer fax for international numbers?
No. Nextiva vFAX only supports faxing within the US, Canada, and Puerto Rico. If you need to send faxes internationally, you'll need a different provider — see our [international faxing guide](/blog/complete-guide-international-faxing/).