What Is eFax — Explained Simply

eFax is internet-based faxing — send and receive faxes from any device without a fax machine or phone line. Learn exactly how eFax works, how it differs from traditional faxing, and whether the eFax.com service is worth it.

Frequently Asked Questions

What is eFax?
eFax (electronic fax) is a way to send and receive faxes over the internet without a fax machine or dedicated phone line. You get a virtual fax number, and faxes are delivered to your email or a web portal as PDF attachments.
Is eFax free?
True free eFax services are rare. The eFax.com service offers a 7-day free trial but requires a paid plan ($18.99/month) afterward. Alternatives like mFax offer pay-per-fax pricing with no monthly commitment, which is cheaper for occasional use.
How does eFax work?
You subscribe, receive a virtual fax number, and send faxes by attaching a document in an app or email. To receive, senders dial your number — the eFax server converts the fax signal to a PDF and delivers it to your inbox.
Is eFax safe to use?
Yes. Reputable eFax services use TLS 1.2+ encryption in transit and 256-bit AES encryption for stored faxes. They are generally safer than traditional fax machines because documents go to a private inbox rather than sitting on a shared machine tray.
What is the difference between eFax and a regular fax?
Traditional fax uses physical machines and analog phone lines. eFax uses the internet and a virtual fax number. eFax is more portable, cheaper to run, handles multiple simultaneous faxes, and stores everything digitally. The recipient sees the same document either way.