By Alexey Spasskiy · Published September 28, 2024 · Updated June 8, 2026 · 8 min read
Faxing a Word document in 2026 is straightforward — you don't need a fax machine, a phone line, or any special hardware. Most online fax services accept .docx files directly, and several offer Word add-ins that let you send right from the ribbon without ever leaving Microsoft Word.
This guide covers five methods to fax a Word document, from the fastest (online fax service) to the most integrated (Word add-in) to the legacy option (Windows Fax and Scan). Pick the one that fits your workflow.
Fastest Method
Upload your Word document at mFax.to, enter the fax number, and hit Send. No conversion needed — the service handles .docx directly. Delivery confirmation arrives by email.
Which Method Is Right for You?
| Method | Best For | Requires |
|---|---|---|
| Online fax service | Anyone — works on Windows, Mac, Linux, mobile | Internet connection |
| Word add-in | Frequent faxers who want to stay in Word | Word 2016+ or Microsoft 365 |
| Email-to-fax | Existing fax service subscribers | Active fax account |
| Convert to PDF first | Complex formatting, tables, custom fonts | Any method above |
| Windows Fax and Scan | Windows 10 users with a landline and fax modem | Physical fax modem + landline (Win 10 only) |
Method 1: Online Fax Service — Recommended
This is the fastest, most reliable path for most people. You visit a fax service's website, upload your Word document, enter the recipient's fax number, and click Send. The service converts your .docx to fax-ready format and transmits it over the internet — no modem, no phone line, no conversion required on your end.
mFax.to accepts Word documents directly and sends a delivery confirmation email when the fax goes through. Over 5 million users rely on it with a 98% delivery success rate.
Open mFax.to
Go to mFax.to in any web browser — Chrome, Safari, Firefox, Edge. Works on Windows, Mac, and Linux.
Sign in or create a free account
Create an account or sign in. mFax.to offers pay-per-fax options — no monthly subscription required if you only fax occasionally.
Click 'Send Fax'
Click the Send Fax button in the dashboard.
Upload your Word document
Click the attachment icon and select your .docx or .doc file. You can also drag and drop it directly into the browser window. Up to multiple files supported per fax.
Enter the recipient's fax number
Type the recipient's fax number with area code (e.g., +1 555 123 4567). For international faxes, include the country code — see our guide to international faxing.
Add a cover page (optional)
Add sender/recipient details and a short note. This becomes the first page of the fax — useful for professional or medical contexts.
Send and confirm
Click Send. You'll receive an email confirmation once the fax is delivered, including a delivery receipt.
File Format Note
mFax.to accepts .docx, .doc, PDF, JPG, PNG, and TIFF. For documents with complex tables, multi-column layouts, or custom fonts, converting to PDF first (see Method 4) ensures formatting is preserved perfectly.
Method 2: Word Add-ins (Send Without Leaving Word)
Several fax services offer Microsoft Word add-ins that embed faxing directly in the Word ribbon. This is ideal if you frequently fax contracts, reports, or legal documents and want a one-click workflow inside Word itself.
Fax.Plus Add-in
Fax.Plus has an official Office Add-in for Word 2016+, Word for Microsoft 365, and Word Online.
- In Word, go to Insert > Get Add-ins (or Insert > Add-ins > Store)
- Search for "Fax.Plus" and click Add
- The add-in panel opens in Word's sidebar
- Enter the recipient's fax number (with country code)
- Your currently open document is attached automatically
- Click Send
WiseFax Add-in
WiseFax's add-in appears as a button in the Word Home ribbon after installation.
- In Word, go to Insert > Store and search for "WiseFax"
- Click Add — a WiseFax button appears in the Home tab
- Open or create your Word document
- Click the WiseFax button to open the fax wizard
- Select which pages to include
- Enter the recipient's fax number and country
- Sign in with Google, Microsoft, Apple, or Facebook
- Click Send — you'll receive an email when processing begins
Mac Compatibility
Both Fax.Plus and WiseFax add-ins work on Word for Mac (Microsoft 365 only). They are browser-based add-ins, not Windows-specific — so Mac users have full access to the same functionality.
Method 3: Email-to-Fax (From Outlook, Gmail, or Any Email Client)
If you already have a subscription to an online fax service, you can fax your Word document directly from your email client — no need to log in to a dashboard. Attach the .docx file to an email and send it to a special address provided by your fax service.
How Email-to-Fax Works
- Open Gmail, Outlook, or any email client
- Compose a new email
- In the To field, enter
[recipientfaxnumber]@[provider-domain]:- eFax:
15551234567@efaxsend.com - Fax.Plus:
15551234567@fax.plus - MyFax:
15551234567@send.myfax.com
- eFax:
- Write your cover page text in the email body
- Attach your Word document (.docx)
- Click Send
The fax service automatically converts your document and delivers it as a fax. The email body becomes the cover page.
For a deeper dive into this approach, see our guide to faxing from email.
Requires an Active Account
Email-to-fax requires an existing subscription with a fax service that offers this feature. Most major services (eFax, Fax.Plus, MyFax) include it in paid plans.
Method 4: Convert to PDF First (Best Practice for Complex Documents)
For simple, plain-text Word documents, faxing the .docx directly works fine. But if your document has custom fonts, tables, images, multi-column layouts, headers/footers, or tracked changes, convert it to PDF before faxing. PDF acts as a "digital snapshot" — it preserves every element of your formatting exactly as it appears on screen.
When to Convert to PDF First
- Documents with custom or decorative fonts (they may not be installed on the fax service's conversion server)
- Multi-column layouts or complex table structures
- Embedded images or charts that need to appear in specific positions
- Any document where layout accuracy is critical (legal contracts, medical forms)
How to Convert Word to PDF
On Windows:
- Open your document in Word
- Go to File > Save As
- In the file format dropdown, select PDF (*.pdf)
- Click Save
Or use File > Export > Create PDF/XPS for the same result.
On Mac:
- Go to File > Save As
- Change the file format to PDF
- Click Export
Best settings for fax:
- Page size: US Letter (8.5" × 11") or A4
- Margins: at least 0.5 inches on all sides
- Images: 300 DPI minimum for readable fax output
- Color: black and white (fax transmits in monochrome — color adds file size with no benefit)
Once you have the PDF, upload it to any fax service using the steps in Method 1. For more detail, see our complete guide to faxing PDF documents.
Method 5: Windows Fax and Scan (Legacy — Windows 10 Only)
Windows includes a built-in fax feature called Windows Fax and Scan. You can use it to print your Word document directly to a fax — no web browser required. However, this method has significant limitations in 2026.
Deprecated in Windows 11
As of Windows 11 version 24H2 (released late 2025), Windows Fax and Scan has been removed from Optional Features for many users. If you're on Windows 11, this method may not be available at all — use an online fax service instead.
Requirements
- Windows 10 (included by default) or Windows 11 with Optional Feature installed
- A fax modem — internal PCI card or external USB fax modem (hardware)
- An active analog PSTN landline (VoIP phone lines are incompatible)
How to Send a Fax via Windows Fax and Scan
Step 1 — Enable Windows Fax and Scan (if not installed)
On Windows 10:
- Open Control Panel > Programs > Turn Windows features on or off
- Check Windows Fax and Scan under Print and Document Services
- Click OK and restart
On Windows 11 (if available):
- Go to Settings > Apps > Optional Features
- Click View Features, search for Windows Fax and Scan
- Check the box and click Install, then restart
Step 2 — Print to Fax from Word
- Open your Word document
- Press Ctrl+P (or File > Print)
- In the printer dropdown, select Fax
- Click Print — Windows Fax and Scan opens automatically
- Fill in the recipient's fax number and an optional cover page
- Click Send
Hardware Required
Windows Fax and Scan does NOT work without a physical fax modem and landline connection. If you don't have this hardware, use an online fax service — no hardware needed.
For a full comparison of computer faxing options (including Windows and Mac), see our guide to faxing from a computer.
Method 6: Mobile Apps (iPhone and Android)
If you need to fax a Word document from your phone or tablet, several mobile apps support .docx uploads directly. This is useful when you're away from your computer but need to send a contract or report quickly.
How to Fax a Word Document from Your Phone
- Download a fax app: mFax, Fax.Plus, MyFax, or JotNot Fax from the App Store or Google Play
- Open the app and sign in (or create an account)
- Tap Send Fax or New Fax
- Tap the attachment icon and choose your Word document from:
- Files (iOS) or My Files (Android)
- iCloud Drive, Google Drive, Dropbox, or OneDrive (tap the cloud storage icon)
- Enter the recipient's fax number with country code
- Add a cover page if needed
- Tap Send — you'll get a push notification when the fax is delivered
Should You Convert to PDF or Send .docx Directly?
| Document Type | Recommendation |
|---|---|
| Simple letter, memo, plain text | Send .docx directly — no conversion needed |
| Tables, charts, or embedded images | Convert to PDF first |
| Custom fonts (anything other than Arial, Calibri, Times New Roman) | Convert to PDF first |
| Multi-column layout | Convert to PDF first |
| Legal contract where exact formatting matters | Always convert to PDF |
| Password-protected or tracked-changes document | Remove protection/accept changes, then convert to PDF |
The rule of thumb: if you'd be upset if one paragraph shifted by two lines, convert to PDF first.
Troubleshooting Common Issues
"Send as Internet Fax" is Missing from Word
This option only appears if Windows Fax and Scan is installed. On Windows 11 24H2+, it may be completely gone. Solution: Use a Word add-in (Method 2) or an online fax service (Method 1).
Formatting Shifted in the Received Fax
The fax service's conversion server may not have your custom fonts installed. Solution: Convert to PDF before uploading (see Method 4). Use standard fonts: Arial, Calibri, or Times New Roman.
Word Document Won't Upload to Fax Service
Some healthcare-specific fax platforms (e.g., Doximity) only accept PDF — .docx is not supported. Solution: Convert to PDF first, then upload. Also check if you have password protection or macros enabled — remove both before converting.
Old .doc Format Not Accepted
Some services have dropped support for the legacy .doc (Word 97-2003) format and only accept .docx. Solution: Open the file in Word and save as .docx: File > Save As > Word Document (.docx).
Fax is Blurry
Usually caused by low-resolution images embedded in the Word document. Solution: Compress images in Word (select image > Picture Format > Compress Pictures > choose 220 PPI or 300 PPI), or convert to a PDF at 300 DPI before faxing.
File Too Large to Upload
Most services have file size limits. Solution: Use Word's built-in image compression, or convert to PDF and use a PDF optimizer. Our free PDF optimizer tool reduces file size without quality loss.
Sending From an Online Fax Service vs. a Physical Fax Machine
Online fax services like mFax.to handle all the technical complexity — format conversion, transmission routing, delivery confirmation — over the internet. There's no phone line, no modem, and no physical machine to maintain.
For personal faxing, download the mFax app — upload a Word document or PDF, enter the fax number, and send in under 2 minutes. No hardware, no subscription required for pay-per-fax.
For business teams, mFax Business gives you a dedicated virtual fax number, HIPAA-ready infrastructure, team accounts, and a shared dashboard — starting at about $9/mo (billed annually). You build your own plan, picking the exact seats and pages you need with a live calculator and paying only for what you use, instead of being boxed into fixed tiers.
For more options, see our comparison of pay-as-you-go fax services and our guide to sending faxes from email.