Medicaid Fax Number: Where to Fax (by State)

By Sarah Martinez · Published November 3, 2026 · 10 min read

Quick answer: There is no federal Medicaid fax number. Medicaid is run by each state, so your Medicaid fax number is the one your state agency or county office prints on your notice or form. Texas, for example, takes renewal forms at 1-877-447-2839; Georgia takes no faxes and wants uploads or mail. Find your state below, then send the papers from your phone with mFax, free for 7 days.

A letter from Medicaid usually comes with a deadline: renew by a date, send proof of income, return a signed form. The letter often offers fax as one way to send it, and then the search starts. Most results either list a provider line for a single health plan or a number copied from an old directory.

This guide starts from the agencies themselves. For each of the 10 most populous states it shows what the state Medicaid agency publishes on its own site or forms: a document fax number, a county office directory, or a portal and a mailing address when there's no fax at all. Every entry was checked on 2026-11-13, with its source linked. You'll also find a short section for provider offices, and how to fax your forms with mFax from a phone, a computer or a browser.

Is There a Federal Medicaid Fax Number?

No. Medicaid is a joint federal and state program, but each state runs its own, and Medicaid.gov tells you so. Its page Where Can People Get Help With Medicaid & CHIP? says you must contact your state Medicaid agency to apply, check eligibility, check an application, get a replacement card, check claims or find a provider. You can also check the status of a renewal there.

That page has a state-by-state list with links for contacts, eligibility and enrollment, and a phone number for most states. It lists no federal fax number. The Centers for Medicare & Medicaid Services (CMS) oversees the program, but it doesn't process your application or renewal, so a fax to CMS reaches nobody who can act on it.

Two other mix-ups cost people time:

• Medicare is a different program. Medicare is federal and mostly for people 65 and older; its forms go to Social Security, a Medicare contractor or your plan. Our Medicare fax number guide covers those.
• SSI letters come from Social Security, not your state. If the notice in your hand is from the Social Security Administration, use your local Social Security office's fax line, which our SSI fax number guide explains how to find.

Medicaid Fax Numbers by State

The table covers the 10 most populous states. "Fax" means a number the state or county agency itself publishes; where it publishes none, the column says so and names the route the agency gives instead. Sources were checked on 2026-11-13 and are linked in each state's section below.

State-by-State Notes, With Sources

Each entry gives the number or route, what the agency says it's for, and where it comes from. "Checked on 2026-11-13" applies to every source below.

California (Medi-Cal)

California runs Medicaid as Medi-Cal, and your county social services office handles applications and renewals. Covered California's Get Help page has a "Find Your County Medi-Cal Office" link that says to apply "with help from your local county office." Medicaid.gov's California entry lists the Medi-Cal Helpline at 800-541-5555.

We found no statewide Medi-Cal document fax. Los Angeles County's DPSS office list, for example, gives addresses and the Customer Service Center at (866) 613-3777, points to BenefitsCal for online applications, and lists no fax lines. If your county notice prints a fax number, use it; otherwise ask your county office before you fax.

Texas (HHSC)

Texas prints its fax line on the Your Texas Benefits renewal form, H1010-R (edition 11/2025): "Fax: 1-877-447-2839. If the form is 2-sided fax both sides." The form adds that all its phone and fax numbers are free to call.

The same form gives the other routes: renew online at YourTexasBenefits.com, mail to Texas Health and Human Services Commission, P O Box 149025, Austin, Texas 78714-9025, or bring it to a benefit office. For help, call 2-1-1 or 1-877-541-7905 and press 2 after picking a language.

Florida (DCF)

Florida's Department of Children and Families determines Medicaid eligibility through its public benefits program. The DCF Contact Us page lists, under Public Benefits & Services, a fax of 1-866-886-4342 and a mailing address: Office of Economic Self Sufficiency Mail Center, P.O. Box 1770, Ocala, FL 34478-1770.

The call center for the same section is (850) 300-4323 (Relay 711, TTY 1-800-955-8771), 8 a.m. to 5 p.m., Monday to Friday. Don't use the other fax on that page, (850) 922-2993: it belongs to DCF headquarters in Tallahassee.

New York (NY State of Health, LDSS and HRA)

New York splits Medicaid between NY State of Health, the state's marketplace, and the Local Departments of Social Services, with the Human Resources Administration (HRA) in New York City. Who you send papers to depends on where you enrolled.

The Department of Health's how to apply page lists two fax lines, and both are for fair hearing or appeal requests, not for everyday documents:

• (855) 900-5557, NY State of Health, if the Marketplace made your eligibility decision (phone (855) 355-5777; mail New York State of Health, P.O. Box 11729, Albany, New York 12211).
• (518) 473-6735, the NYS Office of Temporary and Disability Assistance's Office of Administrative Hearings, if your LDSS or HRA made the decision (phone (800) 342-3334).

For renewals and verification papers, the state's LDSS list gives each county's address and phone; in New York City, call HRA at (718) 557-1399. It lists no fax numbers, so follow your notice or call the office.

Pennsylvania (DHS County Assistance Offices)

Pennsylvania's Department of Human Services lists a fax line for every County Assistance Office on its CAO contact page. The Philadelphia CAO headquarters, 801 Market Street, shows FAX 215-560-3214, and the Allegheny headquarters at Piatt Place in Pittsburgh shows FAX 412-565-3660. Larger counties have several district offices, each with its own line.

The same page says you can submit applications and renewals at your local CAO drop box or online through COMPASS. DHS's Medicaid page also offers the Consumer Service Center for Health Care Coverage at 1-866-550-4355. Before faxing, check that your notice names the office whose line you're using.

Illinois (IDHS)

Illinois tells paper applicants to fax. The IDHS page for cash, SNAP and medical assistance says: once you've completed the application, "carry, mail or fax it to your local Family Community Resource Center." Find your office and its fax line with the IDHS Office Locator.

You can also apply online through ABE (Application for Benefits Eligibility). The ABE Help Line is 1-800-843-6154.

Ohio (County Job and Family Services)

Ohio Medicaid points members to their local county Job and Family Services office for help with eligibility and enrollment, and its Consumer Hotline is 800-324-8680. The Ohio Department of Job and Family Services' local agencies directory lists each county agency with a fax line. Franklin County JFS in Columbus shows 1 (614) 233-2398, and Cuyahoga County JFS in Cleveland shows 1 (216) 987-8183.

The directory doesn't say which documents each office takes by fax. Ohio also takes applications online at benefits.ohio.gov. Use the fax on your county's notice, or call the county office first.

Georgia (DFCS)

Georgia asks for uploads, not faxes. The DFCS contact information page says applications, renewals and verification paperwork "should be uploaded to Georgia Gateway when possible," and that customers without online access should mail paperwork directly to their local county office. Its customer contact line, (877) 423-4746, takes reported changes and general questions.

The fax number on that page belongs to Foster Care Placement, not to Medicaid. Don't send benefits paperwork there.

North Carolina (County DSS)

NC Medicaid's apply page says to "mail, email, fax or bring your application to your local Department of Social Services." The county offices and their contact details are in the state's local DSS directory. You can also apply online through ePASS, or call the NC Medicaid Contact Center at 1-888-245-0179.

Michigan (MDHHS)

We couldn't confirm a statewide Medicaid document fax for Michigan. Medicaid.gov's Michigan entry links the Department of Health & Human Services and lists Michigan ENROLLS at 833-599-6444 (TTY 866-501-5656). Send papers to the local MDHHS office or caseworker named on your notice, and call that office if the notice gives no fax line.

Every Other State

Use Medicaid.gov's state list: pick your state, open its contacts link, and look for a document or "verification" fax there. If the agency names a county office, the county's own directory has the line. We used the same approach in our state-by-state DMV fax guide, and the rule holds here too: a number with no agency name next to it isn't worth the risk.

What to Fax: Renewals, Applications and Verification Documents

Most faxes to a Medicaid office fall into three groups, and each has its own rules.

• Renewal forms. Return the whole packet, signed and dated where the form asks, with the items it lists next to each question. Texas, for example, asks you to cross out and update anything that has changed, sign page 13, and attach what it asks for.
• Applications. A paper application usually needs your signature to count. North Carolina's page reminds applicants: "Don't forget to sign your application."
• Verification documents. Proof of income, residence, identity or other coverage, requested by a letter with a due date. Send the letter's first page with them, so the office can match the papers to your case.

A few habits keep a Medicaid fax from going missing:

1. Write your case number on every page, not only on the cover sheet. Pages get separated once they're printed or scanned in.
2. Send everything in one fax. One fax with the form and its proof is easier to match than three faxes sent minutes apart.
3. Use a cover sheet. Name the office, your full name, your case number, a callback phone number and the page count. Our free fax cover sheets are ready to fill in.
4. Keep the confirmation. A transmission report or delivery receipt shows the date your papers arrived, which matters when there's a deadline. Our guide to the fax confirmation page explains what it proves.
5. Don't fax originals they asked you to mail. If a notice asks for an original document or a mailed form, follow it.

Medicaid Fax Numbers for Providers

Provider offices fax Medicaid for different reasons than members do, and the right number depends on who pays the claim.

• Managed care members: If the member is enrolled in a Medicaid managed care plan, the plan is named on the member's ID card. Prior authorization requests, appeals and medical records for those members go to the plan, which publishes its own fax lines by request type. Our Wellcare fax number guide shows how one insurer lays them out.
• Fee-for-service members: Requests go to the state Medicaid program itself, usually through its fiscal agent or provider portal. The state's provider manual and forms print the fax lines.
• Eligibility questions: Members' eligibility is the state or county office's business, and the agencies in the table above are for members. A provider office shouldn't fax a member's eligibility papers there unless the member asked it to and the notice allows it.

When a Medicaid plan or state agency asks a practice for records, our guide on how to fax medical records covers what to check before sending protected health information.

For a practice or office that faxes Medicaid plans every week, mFax Business gives you the practice's own fax number and HIPAA-compliant faxing with a signed BAA, plus a confirmed-or-failed status on every fax. It works across web, mobile and desktop, from about $9/mo, and you build your own plan from the seats and pages you need.

How to Fax Medicaid Forms From Your Phone

You don't need a fax machine or a trip to a store. mFax sends faxes from the iPhone, iPad and Android apps, from Windows and Apple-silicon Macs, and from any browser. It has 4.8 stars on the App Store and 4.7 on Google Play.

A page takes around 40 seconds to go through, and the fax stays In progress until the last one has crossed. If it fails, the reason is on the fax itself. Recipient busy means the office's line was taking another call, and busy lines are retried automatically. No fax tone means the number didn't answer as a fax line, so compare it with your notice. Our guide to faxing from your phone covers the other ways to send from a phone.

Send Your Medicaid Papers Today

Find your state's route above, and use the number on your notice if it differs. Then get mFax on the App Store or Google Play, install mFax for Windows, or send your fax free with the 7-day free trial in your browser. Attach your signed forms, add a cover sheet with your case number, and keep the receipt until your Medicaid office confirms it has everything.